Frequently Asked Questions
Frequently asked questions ordered by popularity. Remember that if the visitor has not committed to the call to action, still have questions (doubts) that can be answered.
Company
Why should I choose Design Shifu over other design subscription services?
Because we move fast, adapt to your workflow, and actually care. We’re not just a design team—you get a creative partner who works 6 days a week, offers a 14-day money-back guarantee, and scales with you—without the agency fluff.
What if I have multiple brands or projects?
Can you integrate with my workflow or tools?
What if I’m not happy with a design?
Is there any contract or long-term commitment?
How fast is the turnaround time really?
Do I get the same designer every time?
How does the request process work?
What if I only have a few design needs each month?
What types of designs can I request?
Who is Design Shifu best suited for?
What is Design Shifu and how is it different from hiring a freelancer or agency?
Pricing
What if I don’t need designs for a while?
You can pause your subscription and retain all your files. It’s a great option if you work seasonally or have a gap in project needs.
What types of design work are included?
Do you offer long-term plans or only monthly billing?
Are there any discounts for agencies or resellers?
Do you charge per brand or per user?
Are there any setup fees or hidden charges?
What’s included in an unlimited plan?
Can I pause my subscription?
Is there a free trial available?
How much does Design Shifu cost?
Your account
What if I need help managing my account?
Our support team is just a message away. Whether you need help with settings, permissions, or billing, we’ve got you covered.
What happens if my payment fails or my card expires?
How do I manage billing and invoices?
Can I switch between paused and active status more than once?
How do I add or remove team members?
Can I change the brand details or creative brief later?
What if I don’t have design needs for a while?
Is it possible to download all my files at once?
Can I view my past design requests?
Can multiple team members use the same account?
What happens to my files if I cancel my account?
Can I upgrade or downgrade my plan anytime?
Ready to simplify your design process?
Join hundreds of businesses using Design Shifu to get fast, high-quality designs without the cost of hiring full-time. Request anytime, get designs in 24 hours, and revise until you’re happy.
- 24-hour delivery
- Unlimited Requests
- 14 days money back guarantee
- 6 days a week